Well done on passing the Customer Care quiz. This module is for everyone who works in tourism in East Lincolnshire. It provides you with all the basics you need to make sure visitors receive the warmest possible welcome. It is also great fun for anyone who lives and works in the area. Learn what East Lincolnshire and the surrounding area can offer visitors.
There is a multiple choice quiz at the end of the module, make sure you read each section carefully before attempting the quiz. When you’ve completed it successfully you will receive an East Lincolnshire certificate.
The first lesson is called ‘Visiting East Lincolnshire’ and forms the first section of the East Lincolnshire Ambassador course. Here you will learn some interesting facts about East Lincolnshire- facts you can pass onto your customers when they ask.
There are 9 lessons in this section:
- Visiting East Lincolnshire
- East Lincolnshire – Leisure & Attractions
- East Lincolnshire – Events & Festivals
- East Lincolnshire – Market Towns and Villages
- East Lincolnshire – More Market Towns and Villages
- East Lincolnshire – Heritage
- East Lincolnshire – Heritage continued
- East Lincolnshire – The Lincolnshire Wolds
- East Lincolnshire – Further Afield