Well done on passing the Customer Care module, this course is specific about Lincoln. This module is for everyone who works in tourism in Lincoln. It provides you with all the basics you need to make sure visitors receive the warmest possible welcome. It is also great fun for anyone who lives and works in the city. Learn what Lincoln and the surrounding area can offer visitors.
There is a multiple choice quiz at the end of the module, make sure you read each section carefully before attempting the quiz. When you’ve completed it successfully you will receive a certificate.
The first lesson is called ‘Lincoln Cathedral, History and Heritage’ and forms the first section of the Lincoln Ambassador course. Here you will learn some interesting facts about Lincoln and its famous Cathedral, Castle and Magna Carta – facts you can pass onto your customers when they ask.
There are 6 topics in this section:
- Lincoln Cathedral, History & Heritage
- Lincoln Guided Walking Tours & Ghost Walks
- Lincoln Castle
- Lincoln Things to Do
- Lincoln Events & Festivals
- Lincoln Shopping & Eating Out
- Lincoln Transport